Monday: 4:30 AM – 12:30 AM Tuesday: 4:30 AM – 12:30 AM Wednesday: 4:30 AM – 12:30 AM Thursday: 4:30 AM – 12:30 AM Friday: 4:30 AM – 12:30 AM Saturday: 4:30 AM – 12:30 AM Sunday: 4:30 AM – 12:30 AM
My rental experience with Alamo was great! The customer service was stellar. I appreciate every aspect of my experience.
Cheer UP
Sep 12, 2024
5
Alamo staff are amazingly wonderful. Bus drivers as well and yard personal happily and quickly load our luggage in to the car or the bus. Desk staff are always happy and cooperative. I wish the rest of the service industry would learn fromAlamo. Alamo is what America Quality-Service-Vale used to be and got lost some years ago. It is heartwarming and life enriching to see it at least at Alamo and hopefully will come back in other places too.
Rachael Folts
Aug 30, 2024
5
This was honestly the best and smoothest rental experience that I have ever had. We did not have to wait for the shuttle at baggage claim as it was already there. We waited maybe 10 minutes or less in line, and were able to pick which vehicle we wanted. The car was clean, ran great, and was very comfortable, and had a full tank of gas. When we returned the car, it was the easiest drop off, and the shuttle was there ready to take us to the airport, and we weren't there longer than 5 minutes for the return. All the staff we came across were incredibly friendly, and it was an all around great experience. Absolutely recommend.
PNW Hiker
Aug 19, 2024
5
I rent 10+ cars a year and have had a variety of rental car experiences. My experience at RDU was excellent. First, the Alamo line was long, but the adjacent Enterprise line was open. The Enterprise staff started calling people in the Alamo line to expedite the process. I don't recall the name of the agent who handled our reservation, but he was amazing. So efficient, professional and nice. He quickly helped us upgrade our. car and actually went and got the car for us. Amazing. Would definitely rent from Alamo/Enterprise again.
Katie Cullen
Aug 19, 2024
5
This is the rental experience that we will compare all future rental experiences to. Smooth experience all across the board!! Shuttle, check-in/return and the car options themselves exceeded our expectations. They’ve got a great crew here in every department.
We flew in around midnight on Thursday and expected a one man crew, instead we were met with a friendly, professional group who got through the line efficiently and got us to our car in a timely manner. Easily the company we’d come back to!
Franchesca McDuffie
Aug 14, 2024
5
Being an avid renter of cars for personal and business, I truly appreciated the excellent cleanliness of the vehicle that I recently rented. The car was immaculate and it drove fantastic. Let me not forget the exceptional customer service from the time of pick up to returning the vehicle. This was my first time renting from Alamo but it will definitely not be my last!
Jeff P
Aug 11, 2024
5
I don't typically use Alamo. So, I was skeptical about the quality of the car and customer service. But it was a very good experience. Fast pick up. Fast return. The car was good quality and low mileage. The car horn did not work. But I told the check-in person when I returned the car, and he gave me a courtesy discount. Very happy with my Alamo experience
Katrina Lothamer
Jan 16, 2024
5
We had a great experience at this Alamo! Our flight landed a little early but the shuttle was at the terminal within a few minutes. We had to wait a couple of extra minutes at the Alamo desk because they were having printer problems and the manager upgraded our car for the short wait. My final bill reflected the amount that I booked the car for too. Easy return. Both shuttle drivers were extremely friendly. 5 sars all around!
Somer Scandridge
Dec 31, 2023
5
The customer service was amazing! I had a slow leak in my right front tire for the entire time I had the rental. I couldn’t drive it because I didn’t trust it. And I was too far to come return it for a different car. When I told them they took care of my entire bill. It’s how it should be handled, but most places wouldn’t do that. I was very appreciative and I’ll be using them again!
Tyler Minnick
Dec 20, 2023
5
I just recently used the Alamo near Raleigh Durham airport for the first time and it was excellent service. Everyone I talked to was super friendly and helpful. We returned the car about an hour and a half early and as things had it, that put us into the threshold for a two day rental instead of a three day. They rolled back the time and saved us some money. I would most definitely use this location again.
Melissa
Dec 7, 2023
5
I rented a car on Thanksgiving day and the staff were all very nice and helpful. Jason was amazing!! The little red Corolla he put me in totally made my day. The staff went above and beyond with their customer service. I will definitely will rent from Alamo again (when I am back in the Raleigh area).
