We had a really great time here! The guy that helped us get set up did a great job of showing us what to do and walked us through how to play the first part of the game we played. The game we played was really fun! It was a sports game and there were tons of options of other games to play too. Everything ran pretty smoothly. No complaints! Will definitely come back!
michele elhetami
Sep 28, 2024
5
Great experience booking and communicating with Mike the owner. I booked a party of 6. The team worked with each individual to ensure the best VR experience. We happened to learn about this location by word of mouth- how our friends enjoyed their session at augmentality labs… we had to try it too!!!!
Jonathan Hall
Sep 26, 2024
5
We had an absolute blast! The staff was knowledgeable and friendly. My 11 year old LOVED his birthday trip here
Maurissa Miller
Aug 23, 2024
5
Had a wonderful time at Augmentality!! Came for a 30 min session and definitely will come back to play more games again soon. The staff member who worked with us was super helpful and kind. This was such a fun and unique date night activity. Will be back soon!!
Gidiboos Gaming
Aug 3, 2024
5
Great team, very helpful and friendly, equipment is in great shape. They made my son’s birthday party a memorable one
Lauren Huff
Jul 29, 2024
5
lots of fun! The people who work here were so nice and helpful in getting us setup and were available to help whenever we had a gaming question :) The games we tried were fun and easy to figure out quickly. Lots of options for games too! A great setup, where you can have fun watching your child play. Next time we're going to try multiple headsets, in a multiplayer game too!
Jeanne Langley
Jul 28, 2024
5
We had a great time at Augmentality Labs! They have at least 70 different games to play, with a huge variety of genres so that there are games for everyone, from cooking to sports, adventure to zombies, and lots more. What also made the experience great was the attention of the staff who 'stay' with your group to help you as you try new games so that you're never confounded by the technology.
Ieshia Leverette
Jun 28, 2024
5
My almost 9 year old daughter and I did a mother and daughter date here and we had a blast. I am not into gaming so it took me a minute to get the hang of it, but the gentleman that was on duty at the time was very supportive, patient, accommodating and helpful. My daughter and I thought this experience was so cool. It was the perfect bonding time because she is into gaming. The time went by so fast so next time I will get an hour. Thank you 🙏🏾
Derek Lidbom
May 21, 2024
5
Host was super polite and as attentive as he could be given he was juggling at least 6 of us. Really frustrating that probably 10-15 minutes were spent trying to get games working that wouldn’t connect. Mainly the NFL game that kept timing out trying to find each other. I know tech can be hard, but if you’re not crowded offer up some make up time. I’m not talking about time to change games. That is part of what you just accept when you’re paying by the hour. This is when the games or their infrastructure weren’t working like they should. Nothing offered other than “technology is frustrating sometimes.”
Updated from three to four stars as the owner called to follow up and I was torn between 3 and 4 stars. I recommend the facility, but is pricey and like I said I feel they should have offered something (extra time ideally) when we were there to account for when the game just really wasn’t working right for 10-15 minutes.
Updated from four to five after talking to the owner (we did not talk about updating my review). He was more than fair with adjusting for our visit and sounds like he will address the issues that we had. I understand sometimes you're at the mercy of the technology.
Cheryl Riley
Jan 9, 2024
5
We had Augmentality Labs join us onsite for 2 corporate events. It was a little tricky getting everything connected to Cisco's Fort Knox network, which was an issue on our end. Everyone enjoyed the games provided and that they could watch them live on a big screen. We'll definitely keep them in mind for future events!
Gaurangmt10
Jan 7, 2024
5
Great experience! Went in for a 7 year old birthday party. The owner did a nice job helping us book. Devin the host was fantastic! He brought in the energy and was super helpful throughout the process. He made the experience wonderful! Thank you!
Jesika Norris
Jan 6, 2024
5
We had our son's birthday here for the second time and it's always a great experience!!! The level of involvement from the staff makes it so easy to teach beginners and engage people who have played before. They've also added a birthday room in the back where the kiddos could have snacks after playing. Definitely coming back!!!
Jacklyn Pugh
Dec 21, 2023
5
It was a great place to take my 14 year old. I enjoyed myself as well. I should have gotten a longer time slot. I didn't realize that it would be that much fun. The guy that helped stayed and walked us through the process and it was wonderful. I will definitely go back again with friends.
Savannah Allred
Dec 9, 2023
5
Had my son’s 8th birthday party here and was so pleased with the way it went. Most of the party attendees hadn’t done VR before and the staff was so patient and helpful. They tailored the game list to be age appropriate and were very thoughtful. I would totally recommend this place to everyone I know!
Andrew & Christina
Nov 26, 2023
5
Booked 70 minute session for my 2 kids (ages 10 & 12). They loved it and the staff was super helpful and friendly. They already are talking about their next visit. They played Among Us (together/multiplayer) then the rest of the time they played solo games.
Barbara Wright
Nov 25, 2023
5
This place is awesome! The staff are nice and informed us about the experience beforehand. There is plenty of room and tons of games. We had a great time in the 30 minutes we chose, we should have got more time because it goes by so fast. I totally recommend this experience for families, groups of friends even couples.
