The store is generally well kept and clean. Commonly very busy -- a bustling shopping experience rather than a quiet and relaxing one.
Unfortunately organization is very confusing. Though most sections are alphabetical there are significantly more sections than necessary. For example, if one is looking for a book like the Hunger Games it could be in: young adult, romance, science fiction, etc. This would be fine if there was a way to search the system. Unfortunately there is no search kiosk and the app can only tell you if they have it, not where. You are left to either search the two floors or wait in line at customer service for staff to run a search for you.
On the note of staff, they are generally inclined to upsell you. I understand this is a normal practice, but trust me I am fine with the paperback version and don't want to pay double for the hardback. This is made rather more stressful in a packed store with several other patrons waiting in line behind to check out.
Full acknowledgement, I am much more inclined towards a relaxed shopping experience -- this store is not that.
beastlycharizard13
Nov 7, 2024
5
More than just a bookstore, as this place has music and movies to buy as well! I was able to find exactly what I wanted here, and there's even a Starbucks in the back!
Christopher R
Oct 27, 2024
5
The staff here is so nice, both at the Starbucks and the Barnes and Noble! The location is always very clean, they are well organized and they keep things stocked up. As of today, they do have Christmas stuff out, so definitely stop by and pick up some presents!
Solagne Sanders
Oct 19, 2024
5
Good bookstore vibe. The second floor also includes toys/games/LEGOS. Of course my children love to visit this place.
Dave “Rock” Cowles
Oct 5, 2024
5
Exceptional store. Very nice and well laid out.
Carolina Girl
Sep 11, 2024
5
Always a super nice book store, huge 2 story building.
MaryCatherine Ball
Aug 19, 2024
5
My husband and I just had a fantastic time at this location. Tim and Journey were extremely helpful. We will most definitely be back.
Oscar Gnapi
Jul 4, 2024
5
My family and I love books and we always go to Barnes and Noble to buy our books.
I guess it's because I love to go to a place and interact with people while I'm purchasing rather than ordering online 😁
Aresa Hairston
Jan 6, 2024
5
The best place to go to when you want to read or do some work or hang out with friends in between shopping.
Poorvika U Bhat
Dec 7, 2023
5
Felt like I entered the heaven of books. It is so good for readers and kids. Loved all the Harry Potter collection in toys section
