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Chick-fil-A

4.7

3912 N Roxboro St
Durham, NC 27704
Phone: (919) 620-0897
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Google Reviews

Photo of Dana Everette Dana Everette
Oct 1, 2024 3

They used to be amazing.. but recently every time I come they are forgetting a side or an entree.. it’s happen multiple times. Overall everyone is super nice, they just aren’t as amazing as they used to be.

Photo of Daniel luis Alicea Daniel luis Alicea
Aug 13, 2024 5

⭐️⭐️⭐️⭐️⭐️ Xavier's Service is Top-Notch! I recently visited Chick-fil-A, and I have to give a shoutout to Xavier for making my experience exceptional. From the moment I walked in, Xavier greeted me with a warm smile and genuine enthusiasm that instantly brightened my day. He was incredibly attentive, ensuring that my order was perfect and even going the extra mile to suggest some menu items that I hadn't tried before. What really stood out was Xavier's professionalism combined with his friendly demeanor. He was quick, efficient, and made sure that every customer felt valued. Even during the busy lunch rush, he handled everything with ease and a positive attitude. It's clear that he takes pride in his work, and it made my visit all the more enjoyable. If you're ever at this Chick-fil-A, make sure to look out for Xavier—he'll make your meal experience truly outstanding!

Photo of Brian Siddle Brian Siddle
Jul 31, 2024 5

It was an absolute madhouse when I went...and this location still got through the lines quickly and were nice. The managers were VERY involved in helping keep things running both inside and out. They also kept the tables clean, no complaints!

Photo of Kim Ward Kim Ward
Jul 9, 2024 5

Christian was in the dining room and so helpful. We were there with several children. He continually asked us what we needed. We were going out one door and changed our minds and he ran across the room to open the other door. This location always has phenomenal customer service.

Photo of Miranda Vela Miranda Vela
Jun 18, 2024 5

I've visited many Chick-Fil-A locations across various states, but this one truly stands out. The customer service here is exceptional. A special mention goes to JJ, who is a fantastic addition to the team! My husband and I were having a rough day, and his kindness and smile brightened our mood. It's refreshing to see such a strong work ethic and genuine kindness in the younger generation.

Photo of Michael MM Michael MM
Dec 26, 2023 4

Why do Chick Fil A parking lots feel more and more like one of those science projects where mice go through a maze to get some cheese? Regardless, food and service were great, as expected.

Photo of William Rattan William Rattan
Dec 19, 2023 5

This location was very busy, but the staff was kind, thoughtful, and very efficient. We got through the line quickly, and the manager was observant and made sure we had room to maneuver our car out from behind a person waiting in front of us. I hope Chick-fil-A is adequately compensating these workers for making this system work!

Photo of Ashley Pettiford Ashley Pettiford
Dec 11, 2023 5

I was patiently waiting for 1 tray brownies in a catering order today (about 5 minutes). One of the leads came out with 2 trays for me. It didn't dawn on me til I got to the car they gave me an extra tray for waiting. Just wanted to say I noticed and thank you very much!!!

Photo of Kim Jessee Kim Jessee
Nov 11, 2023 5

Of course Very busy, but I have to say I'd rather sit in a Chick-fil-A drive threw than think or even try to start dinner. Very small but potentially could have been a catastrophe... They forgot a chicken sandwich & my extra sides of pickles. In my family's world that's definitely a court marshal/possible death to mom! LoL Just remember check the bag. But that's anywhere. Be safe, & enjoy your chicken!!! 😍