McKayla was a great help with my experience at this location. She runs a smooth operation. Everyone has a task and they are all on top of it. Unfortunately, their company needs to get them better cars. The base cars are awful. Pay the extra and upgrade.
Janea Monae
Sep 20, 2024
5
The customer service is great! They were very polite,and very attentive to our needs.great place to rent from I never rent anywhere else but enterprise.
Donnie Thorpe
Sep 18, 2024
5
As usual my latest rental experience was fantastic. I've used a few other locations in the area and the one on Hillsborough Rd. in Durham, NC is by far my favorite. I've also tried other rental companies and have found Enterprise to be the best!!!
J D
Sep 16, 2024
5
Excellent customer service. Was told on the phone they had no cars available within insurance rental budget and I'd need to pay some out of pocket. I told the gentleman helping me that money was right and even the little bit out of pocket was going to be tough. He went back inside and found me a smaller vehicle within the set budget. Grant, you're the man, I really appreciate your exceptional service. Whatever they pay you, it's not enough 😁👍🏽
Missy Whitfield
Sep 11, 2024
5
Wonderful customer service. So very friendly & helpful. Easy online reservation & quick pick up & drop off. Car was very clean & roomy. Customer service rep even knew I was going to the beach and offered me a jeep for an upgrade. That was a considerate suggestion. Made me feel like she was really interested in me having a great vacation (which I did). Thank you to Enterprise for always being amazing.
William Somers
Jul 25, 2024
5
I don't rent vehicles often, but Enterprise on Hillsborough Road in Durham, N.C. has become my go to place. The people are courteous, knowledgeable and helpful in all ways. The cars are clean and comfortable and have always been ready on time. The last 2 rentals were last minute arrangements and went smoothly. I first became acquainted with this place through my USAA auto insurance policy and that, in and of itself, is a great endorsement. If there is one complaint, it is space, they need more.
Kathy winn
Jun 25, 2024
5
Friendly, professional staff at every turn. Really the best rental car experience I've had in decades. Nice selection of cars, prompt and friendly staff, and when there was a small billing issue it was resolved quickly and efficiently. Simply the best, hands-down!
Emma Bullock
May 9, 2024
5
Went to pick up my rental today, I walked into the business. I was greeted quick, fast, and professional. This team is a CLASS ACT!! also patient, kind, just great service all aspects..Tony made sure that I found what I needed and was satisfied with my choice. The young man who made sure that my car was clean up to my satisfaction. I know five stars 🌟 are good, But!! I gave them ten stars 🌟 Great Team 👍 ❤️❤️❤️
James Wil Williams
Jan 4, 2024
5
Maurice greeted me as soon as I walked into the Enterprise office. He was very friendly, took my name looked up my reservation and went and checked on my car. Came back and stated they were just finishing making sure the care was clean. A few minutes later the car was brought out. Maurice gave me his card and told me to call if I had any problems. Great service the car was great and the return was easy.
Brante Sampey
Dec 12, 2023
4
Booking was confirmed by the Assistant Manager, but there was no car when we went to pick it up. We were told it was book again for several days later, but when we called the day before pick up, or reservation was not in the system. The saving grace about the experience was "J" (aka, Beyonce') who helped us check the car back in, and who was amazing! Super friendly, personable, detail-oriented and efficient - she brought this review from a 2 to a 4.
Theresa Percell
Dec 6, 2023
5
Jae was very helpful with my rental experience. Everything went smoothly and professionally. I would definitely use enterprise again for my car rental needs. Thank you Jae and Enterprise
