Conveniently located near RTP and approximately two miles from RDU. Accommodations include complimentary airport shuttle service (24 hours), complimentary hot breakfast buffet, complimentary high speed internet service, and a Manager’s Evening Reception every Tuesday-Wednesday. Property features a fitness center, a business center, and complimentary newspapers for each guest. All guest rooms are spacious and feature dual-line telephones, voice mail, microwaves, refrigerators, irons and ironing boards, coffeemakers, and hairdryers.
We enjoyed our stay. The room was clean. The beds were comfortable. The entire property seemed well maintained. Convenient location to our itinerary. The breakfast selections were phenomenal!
Marissa Skipper
Feb 27, 2025
3
Stayed here the night before an early flight. The hotel stated there was park and ride and would have shuttle service to the airport. There wasn't a shuttle in the morning, but there was a nice gentleman in an unmarked minivan who was ready to drive us. When we returned we called for the shuttle and was told they were on the way. The airport has multiple Holiday Inn shuttles by the way. None of them were going to this hotel. After waiting 20 minutes we called again, and were told 5 or so minutes. We kept waiting... was asked another Holiday Inn driver about the shuttle and he said he would be willing to take us after he made all his regular stops. Called the office again (this time we had been waiting 35-40 minutes) and were told we could take a taxi and they would reimburse the driver. We waiting a few more minutes then decided to take that option. Unclear if a shuttle ever made it to the airport for us or not. All the other Holiday Inn shuttles came and went multiple times so if park and ride is important to you, skip this location and choose another.
Danyelle Denham
Feb 21, 2025
5
We stay at IHG hotels regularly and this was one of the best experiences we've had. It was one night, but due to traffic we got in around 2am. Evelyn was wonderful when we checked in and offered to extend our check out time since we got in so late. She was kind and efficient and check in was a breeze. The room was clean and comfortable and a welcome rest after a long, late night drive.
Gods Grace
Feb 1, 2025
5
Danielle was excellent 👏 also other front end associates, housekeeping was above and beyond during my wife and I week stay I want to thank all the staff great job!! Perfect for travel of work
byron brooks
Dec 13, 2024
3
We decibel feel as though this is a Motel 6 hiding behind the facade of a Holiday Inn Express! This particular hotel is not up to the standard of the other Holiday Inn Express we experienced in Suisun, California 2 and 3 short months ago which is why I chose to book not one but 2 rooms (one for my son and his wife)! The inside wall where the window is located the paint is peeling, the carpet is dirty where I feel my slippers will curl up like the wicked witch when the house fell on her; the toilet is so low you need a bar to hold on to get in and off of it, the wall by the tub mirrors the inside wall of the window frame. The phone hasn't been cleaned as there is something that looks as though it's been there for some time (cell phone is present however I definitely don't want to see other people's spillage. The decorum is horrible and the bed spread fits the king size bed like a size 2T T-shirt on a 5 year old (wish I could attach pictures). The only saving grace is the front desk clerk (Ms.) Allah (hope I've spelled it correct... she shares the name of the young singer) She was just as courteous in person as she was on the phone (spoke with her yesterday) Other than her professionalism and EXCEPTIONAL customer service, I, we, will never book a room or otherwise. I should have looked at the Hilton across the street had I known of its location before paying for the 2 rooms. I hope management sees this and makes corrective action IMMEDIATELY!
Wilfredo Lajara
Oct 24, 2024
5
Nice hotel. Super quiet. The breakfast was hot and fresh. The hotel was very clean. This is a non smoking property. Check in and check out is very fast.
Ella V.
Oct 9, 2024
5
Very nice and clean hotel. Staff friendly and helpful. Front-desk Alia, she is the best!!5* Manager Mario as well, both very helpful and accommodating to the clients needs and expectations.
Varying breakfast options to choose from. Will be back!
Regina Ray
Sep 8, 2024
4
I stayed here last weekend with my partner. The hotel was really clean! The bed was comfy and I liked the dove products in the restroom. The staff for the breakfast was super nice. I also enjoyed the complimentary water and cookies in the lobby. No weird smells and the elevator was fast and worked well. We will be back :)
David Dorman
Aug 30, 2024
4
This was not a planned stay. Our flight was diverted so we were placed here overnight. The staff was very friendly. Getting the shuttle from the airport was problematic and we ended up taking a cab for 35$. Hats off to Mario who stepped up and drove me to the airport when the shuttle was late for the pick up to the airport for my flight. I really appreciate it! The rooms could use a little sprucing up. Breakfast was decent. Not sure what the turkey sandwich I got was frozen solid. Not very tasty, but again, the staff was great.
Brittany Wright
Jul 16, 2024
5
This was not the original hotel that I was supposed to stay at during my time in Raleigh-Durham. I booked this reservation the same day. I arrived to the hotel about 30 minutes after I booked my room.
The initial front desk representative was very kind. She showed empathy when I told her my situation. She recognized that I was a club member and offered me complimentary snacks. My check-in was quick and seamless.
The hotel smelled amazing and very inviting. As I got to my floor, the cleaning staff on that floor greeted me as well. Walking into that beautiful hotel room, so clean and smelling so amazing, I could almost cry. The last hotel that I was at was horrible! It was such a breath of fresh air to be somewhere that believed in great customer service and cleanliness.
Each time I went to the front desk for something each staff member was kind. The staff member that helped me get a new key when I locked myself out LOL, the staff member that was there when I bought my late night snacks, and the staff member who checked me out. Everyone was so nice! They did not make me feel like a burden.
On top of all of that my breakfast was so good! The eggs were light and fluffy and the bacon was crispy and delicious! The staff working the breakfast area picked up my plate for me when I was done. I was not expecting that . That was so nice! It was nice not having to order anything or go anywhere. I will be coming back to Raleigh-Durham two more times this year and plans to stay here each time. Thank you for an amazing stay!
John Zeglen
Apr 28, 2024
4
Overall quite good. The location is a bit cramped (parking lot, for instance) the rooms were good and clean. We had a fire alarm go off because of some smoke when they were making breakfast. I wish they would have turned it off sooner because it went like 5 times, waking everyone up and getting many out of their rooms.
But I’d still go back if the price was right!
