MedStay is a wonderful place to find accommodations at a reasonable price. The hotels and rooms are very nice and the owners are helpful and great to work with.
Monty Venable
Oct 1, 2024
5
Very helpful and efficient. I talked directly to the hotel regarding medical rates and was told they didn’t offer them even though I had been told they did. I called MedStay to help me find a hotel and they booked the same hotel at a substantial savings. Thank you MedStay.
Simone Benjamin
Sep 3, 2024
5
When going through health challenges, it can be stressful. Im grateful for the services MedStay provides. Coming along side of my family, arranging accommodations, and offering encouraging words of comfort.
Lori Slice
Aug 14, 2024
5
Medstay is a fantastic service for families in need! They have helpful and friendly staff that assist you. Thanks MedStay!!
Mary Goldener
Aug 1, 2024
5
These are the best people to work with, they have helped me for years with getting a great price at hotels when I have had medical emergencies. They have never let us down and have gone beyond what is expected of a business. Thank you so much Sam and your employees for all your help over the years.
S L Young
Mar 16, 2024
5
What an absolute pleasure it is to have such wonderful people on your side as the people at MedStay! They are always pleasant and extremely helpful and patient. I am grateful to them for their kindness and helpfulness when we feel like our world is caving in on us, they truly have our back!
Olivia Johnston (Terry Bogard)
Jan 11, 2024
5
The CEO, Sam, was responsive, friendly, and helpful. The process was very straightforward and streamlined. We got a great price on the room, as well! I will gladly utilize MedStay in the future.
Sandy Potter
Jan 9, 2024
5
MedStay has been wonderful in making our reservations and at a discounted rate. My husband is being treated at UNC. Without their help we would have been traveling at 4am from home trying to get to our appointments in time at the hospital. That is very stressful. Through MedStay we have been able to stay at a hotel close without that stress. Mr. Sammy Henry CEO of MedStay has been awesome to work with and took care of everything. He deserves a 5 star Plus!
Sarah Keller Sipe
Jan 6, 2024
5
I have been using Medstay for years! Medstay is ALWAYS so helpful and professional. Sam and Mettie will get you the best hotel rate for your medical stay in Chapel Hill! Give them a call!
Doug K
Nov 15, 2023
5
I read several reviews when making my reservation. Many of them weren’t very flattering. I figured I was only spending one night and could deal with whatever issues others had.
When I arrived at check-in I was immediately greeted by staff. They were very pleasant and cordial. The lobby was clean and the decor was good and appeared recently updated.
I completed the check in and went to my room and it was very nice. Not what I was expecting based on some of the reviews I read. The room had updated decor, a comfy sofa and a nice desk. The TV had streaming services you could log into if you were and existing customer.
The bathroom was clean and the hot water was “hot” and plentiful.
I made arrangements to be picked up by the van for transport to Duke hospital. Vicki, the driver, was right on time for my pickup. During the short ride to the hospital Vicki and I chatted. She was very nice and knew exactly where I needed to be.
I called Vicki after my appt and she picked me up expeditiously. Vicki was a standout in the staff!
What would improve the overall stay: there was no fresh coffee available in the morning in the breakfast area. That would have been nice the breakfast area was still closed at 7:00 AM. So early risers will need alternate arrangements for breakfast. There is a coffee maker in the room and to be honest it isn’t very good. But it is on par with other hotels.
There was a scent of cleaning products through out the hotel. That was due to the carpets being cleaned that day. However, it wasn’t overpowering, just noticeable. That does indicate that the owner does take care of the hotel. That was also apparent throughout the building.
I have continuing appts at Duke and my future stays will be at this courtyard.
Carol Boyle
Nov 7, 2023
5
Awesome. Called 11/7/2023 at 7:30 for Raleigh/Durham area. Took care of everything in less than 5 minutes. Thank you.
Amber N
Nov 4, 2023
5
First time booking through MedStay. Sam was so friendly and kind when I was reserving a hotel through MedStay while my daughter is in treatment at a local facility. He expressed genuine concern for my daughter (who has a health condition that some people don’t understand) and you can tell he truly cares about people. The hotel and staff was great as well, and the MedStay hotel price was a great value, even more so when compared to the current rates in the area (prices high due to lots of events this weekend). Thank you so much Sam!
Anita Street
Nov 3, 2023
5
We were so unbelievably stressed but Sam helped in such a time of need. From now on I'll recommend to all MED STAY. Thank you MedStay