Monday: 4:30 AM – 12:30 AM Tuesday: 4:30 AM – 12:30 AM Wednesday: 4:30 AM – 12:30 AM Thursday: 4:30 AM – 12:30 AM Friday: 4:30 AM – 12:30 AM Saturday: 4:30 AM – 12:30 AM Sunday: 4:30 AM – 12:30 AM
I am an Emerald Club member. My last rental was disappointed with the prep and cleanliness of my vehicle. Exterior and interior had not been touched in a long while. The vehicle was new, and mechanically sound, the appearance was below National standards.
CubicRealm
Jan 2, 2025
5
Amari (manager) and the counter agent were great at handling and making this a better experience. The rental would not start as I was attempting to drop it off. There were other things related to the rental vehicle maintenance that needed attention although that was the least of my concern at this point. I needed to be at the airport for check-in the day of the drop off and Amari made sure that things went smoothly. Thank you for your great support and effort. Happy New Year.
Shelley Makela
Oct 21, 2024
5
Great experience at National / RDU airport! Previously, I was using Hertz. But after many less-than-pleasant experiences at Hertz (RDU), I decided to switch to National. The shuttle bus dropped us off right at Emerald Aisle, there were plenty of vehicles to choose from and they were clean & ready. I quickly chose one and headed out. The attendant at the exit was friendly and smiling…a nice encounter after a day of travel. And returning the vehicle was just as pleasant. The attendant got my bag out of the back for me and came around to open my door. He asked how my trip was and if I was having a good morning so far. The shuttle bus driver was great too - loaded up my bag and asked if I had everything from my car. Double checking and said I had time if I needed to go back. Overall just super pleasant!!!
JL Miller
Oct 21, 2024
5
Loving the Emerald Aisle - there's always a good selection, the car I drove last week only had 1100 miles on it. Easy in and easy out at RDU. Here's a plus - I'm car shopping, so being able to choose a vehicle I may consider is literally an extended test drive without the call backs from the salesperson.
Debby Schaefer
Oct 11, 2024
3
Getting a rental was smooth; however, the first car I chose had the oil light on, then the next car needed air in the left rear tire so I had to get air and then return it to the airport because I had a long drive and didn’t want to risk it. Then the oil light came on in the third car and I hoped it wasn’t an issue on my 8 hour drive. I’ve never seen that many issues with rental cars that it made me question how often they service their cars.
Karen Skidmore
Oct 8, 2024
5
Shout out to the shuttle drivers who made the trips to and from the airport a great experience with their friendly attitudes. The best part is that all the employees I encountered were friendly. Variety of cars available from which to choose and all were very clean. Office on site is small but clean restrooms are available. Minimal wait time on shuttles. Great experience with National Car Rental at RDU and the employees were a large part of the greatness.
EH Realty
Oct 1, 2024
5
I can’t say enough about the staff at National, at the RDU airport. I was there to handle funeral arrangements for my father. They were not only accommodating, they were empathetic. I would HIGHLY recommend using this location for your next and future rentals. I definitely will! - Stephen Eggleston
Vikram Bartakke
Sep 27, 2024
5
This was my first time using National car rental. My flight was delayed and we didn’t land until mid-night. It was very quick to get to National Car rental from the airport. They provided shuttle service. As an Emerald club member, pick up and drop off was extremely smooth. Both were done in less than 5 minutes. There was no waiting. I’d definitely use National in the future whenever I plan to rent.
Gavin Bordogna
Sep 20, 2024
5
First time ever having to rent a car. Talk about seamless service. I figured the process was easy enough to just book and show up but the staff at RDU were so nice and professional. Made sure I didn’t have any extra questions, ensured I was choosing a car that I actually had booked and didn’t try to pull a fast one one me. Great team and a great face of the company for a first time user.
Unmasked Beauty
Sep 12, 2024
5
I arrived in RDU and our National bus was full. Once on site at the National Car Rental the team was ready to accommodate everyone. In speaking with one of the gentlemen he told me that National had 1200 reservations for that day. You couldn't even tell-your team handle everyone with grace and got us on our way in a timely manner. Thank you for hiring such great team members.
Rick Soisson
Aug 13, 2024
5
Our recent experience at National Car Rental at Raleigh-Durham Airport was outstanding. Pickup and dropoff were seamless, including shuttle service both directions, readiness/availability of the vehicle, and wonderfully courteous and competent staff. We wouldn’t hesitate to use them again.
Quantel Floyd
Aug 9, 2024
5
Very helpful location. I had an issue with a car and the leadership was quick to help with a swap. Another time the agent nicely upgraded me no hassle!
Renier Kühn
Aug 7, 2024
5
Easily the most pleasant car rental experience I've ever had. Seamless pickup and dropoff and by far the best price I could find at RDU. I wil not go with anyone else for my next rental.
