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New Japan Restaurant

4

1800 S Miami Blvd
Durham, NC 27703
Phone: (919) 598-6015

Google Reviews

Photo of Nita Devkota Nita Devkota
Oct 16, 2024 3

I went there tonight because I didn’t feel like making dinner. I ordered a chicken and shrimp hibachi entree and beef dumplings to go. The staff were nice and the food came out fast. It was only when I got home, I realized they got my order wrong. I didn’t want to go back to the place as it was already so late. So I resorted to call them on the phone listed here in Google, no one would pick up. On the third try , I got a lady and I spoke to her about my order. She put me in hold and hung up. I tried calling back but again no one picked up. Btw the restaurant had at least 6 working employees when I was picking you up my food (they were on their own phones tho). Why does a restaurant filled with employees not pick up a phone within operation hours? Disappointed.

Photo of Bad HidingPlace Bad HidingPlace
Jan 4, 2024 5

Food is excellent! Portions are generous with options to add more meat for a fee. Custom orders to eliminate items are accepted and fulfilled without hassle. Window to the grill lets you watch the chef prepare. Staff are friendly, extra sauces offered without having to ask.

Photo of FOEChief FOEChief
Dec 6, 2023 3

Food is under flavored, quality of produce us sketch. Fast friendly service is a mega plus though. There is just much better tasting and quality hibachi/teriyaki for similar pricing.

Photo of James Hudson James Hudson
Dec 2, 2023 3

Food is okay, but could be much better. Shrimp is just boiled, not hibachi. Chicken is okay. Don't bother with the steak, it's very low quality. Vegetables are often overcooked and have been sitting for a while. The white sauce is a bit bland and too watery for my taste, but they aren't stingy with it or charge extra and offer to go cups where you can get what you want, which is nice. The portions are very generous. Service is slower than it should be, call ahead to avoid a 15 minute wait. Much better hibachi in the area if you're willing to go a little further. It's average underseasoned hibachi. Go a few miles more to Hibachi 88 for better food.