I love their new line of Cibatta sandwiches… so deliciously good.. Always tasty and the specialty teas especially the hibiscus - my favorite
Beverly El-Amin
Dec 2, 2023
4
Panera will probably remain a favorite for me. I often place orders for sour dough and basil tomatoe bread and do Rapid Pick Up. This time my order was overlooked and I had to make a second trip the next day. As good customer service I thought it would have been appropriate to offer some kind of compensation for the inconvenience. I will continue to make purchases but would feel more valued as a repeat customer if shown a bit more consideration.
