This is an updated review: Kelly reached out to me when I experienced an issue on one of my frequent visits to see what she could do to resolve it. She went out of her way to WOW me back and now when I stop in I absolutely feel like family. Thank you Kelly and family for taking care of your customers the way that you do!
C Rogers
Apr 8, 2025
5
Absolutely delicious food! Two of us shared a giant Philly cheesesteak sub and large fries. It was a perfect amount of food for two and so yummy! It was our first time eating at a Penn Station and we can’t wait to go back. Staff, from the cashier Dena to the chef, were so nice and showed they really cared about us enjoying the food. Great place for a lunch alone or with friends/date.
AJM
Dec 15, 2024
5
My sister and just ate here for the first time. We loved it! Both the GM and the assistant manager were friendly and welcoming. The food was fresh and really good. The place is immaculate. We’ve lived in Chapel Hill about a year and a half and have been looking for a sandwich shop that we like. We found it!
Christopher Chandler
Oct 21, 2024
5
I had the chance to be the first customer to try the new Ghost Pepper cheese at Penn Station, and wow, what an experience! 😅 The employees warned me it was spicy, but I figured I could handle it since I have a pretty high tolerance.
The first bite? Absolutely delicious. I thought, “Hey, this isn’t too bad!” But after the second or third bite, the spiciness kicked in and hit hard. Good thing I had an ice-cold soda because I needed a sip after every bite! 🔥
It’s super tasty but definitely brings the heat. If you love spicy foods, I recommend trying it—just proceed with caution!
Also, a shoutout to Amanda (in the photo), who was so friendly and recommended this cheese when I was just going to grab Swiss. I’m glad I gave it a shot, and I’ll definitely be back for more. The staff at Penn Station made the whole experience even better!
My sandwich:
Turkey, ham, pepperoni, GHOST PEPPER CHEESE, lettuce, tomato, onion, banana peppers, salt, pepper, vinegar on a multi-grain bun 👌🏽😋🥪
Mercedes Bailey
Sep 25, 2024
5
It started with amazing customer service on the phone.
Told the lady (wish I would’ve got her name)
That it was my first time
When I walked in the store greeted with a smile and the other lady working was amazing as well.
Just finished my sub and it was amazing definitely will be back tomorrow
Michele Daniels
Aug 25, 2024
5
Visited for a quick bite with my Mom on a Sunday evening. Service was quick and friendly, greeted upon entry. I ordered a veggie sub that is admittedly odd (mushrooms grilled in teriyaki) the ladies double checked verbally and they nailed it. Mom enjoyed her hot Italian sub and fresh cut fries. Restaurant was super clean - I work in the surgical field and my Mom has a Masters in Tourism Hospitality so our standard of cleanliness is harsh. Please come see this crew and enjoy the delicious subs and soak up some good vibes inside or sunshine at the tables outside. Good food for reasonable prices and kind folks who take care of their customers. We will be back soon!
Diana “Dee” Carranza
Jul 5, 2024
5
Subs and fries were tasty. The bread is baguette like and the fries were crispy. 10/10 will recommend and will return!
Samantha Wilson
Jun 25, 2024
5
Tucked away in a humble corner, sits this gem of a sub shop. Staff is phenomenal, kind, warm, and welcoming. The ingredients are fresh and made for YOU. Finally, the 100 cleanliness rating on the wall is there for a reason. I will continue bringing all my friends and family to this restaurant when they come into town! P.S. highly recommend the grilled Italian.
