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REI

4.4

6911 Fayetteville Rd
Durham, NC 27713
Phone: (919) 806-3442
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Hours:

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 10:00 AM – 6:00 PM

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REI
Mapped location of REI

Google Reviews

4.4
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Photo of Amy W Amy W
Mar 20, 2025 5

My experience today at REI was all about the sales associate who checked her handheld device to see if the pants I wanted in my size were available in the color I wanted. She disappeared into the back, looked and looked for 10 minutes (I think she was opening boxes) and found what I wanted. Excellent, full effort customer service!

Photo of Lior Molvin Lior Molvin
Mar 2, 2025 5

This is a great store. The people are adventurists at heart and know the equipment. They are kind and service oriented. I hope this store continues to serve our community

Photo of Ashley Bowman Ashley Bowman
Jan 21, 2025 5

I went in planning to look at binoculars, without knowing much about what I was looking for. The greeter asked if she could help, and I told her what I was looking for. She didn't just point me to the binoculars... she went with me and explained in detail the differences between the binoculars. I tried them all out and she was helpful in figuring out what would work for me. Thanks!

Photo of Archer McElreath Archer McElreath
Jan 15, 2025 5

Came in really close to closing time and a worker helped me find a coat I saw online which she had to get from the truck! Very friendly and helpful.

Photo of Brian & Laurie Sojourner Brian & Laurie Sojourner
Jun 23, 2024 5

Everyone was very nice. I bought a hand bike pump because I forgot mine and was on my way to the trails. I couldn’t figure it out and apparently lost a piece😂. A gentleman who worked there was super helpful trying to help me figure out what I was doing wrong. The woman in the bike service area saw our struggle and came in to help. She figured out I had put the piece in wrong and lost the spring in the process. Without hesitation she swapped it out for me. Great customer experience and joined the membership. Will be back🤙