Had a fantastic experience at The Retreat during my facial with McKenzie and an even better one with the owner, Kristen, when she called me to rectify a minor issue with my service. Their whole team is incredibly skilled and exhibits professionalism, definitely will be returning for future treatments!
Marina Cotarelo
Mar 21, 2025
5
Went for my first massage. Therapist talked the entire time, even though I said my goal was to relax in a quiet setting. After the massage and checking out, I was asked to book another appointment and I provided feedback to the woman at the front - who was quite understanding and supportive.
This is a place that values their customers and truly cares about the experience they have. Being that they have been in business for over a decade, the other reviews, and a manager directly reaching out to me about my experience, I will gladly give it another shot.
Janae Lawson
Sep 19, 2024
5
I love The Retreat at Brightleaf! I’ve been going for massages and facials consistently now for over 2 years. It’s actually the longest I’ve ever been a patron of a single spa and that is because both August and Cynthia are absolutely amazing! I always receive excellent service and care! Thank you! I highly recommend The Retreat!
Mary Petrovskis
Jun 19, 2024
5
This is an excellent place for facials and massages! McKenzie is a fantastic esthetician. I’ve tried almost every massage therapist for different types of massages (sports, prenatal, etc) and haven’t been disappointed once. Highly recommend booking at The Retreat!