Destination Awareness

Customer-facing employees play an important role in the overall satisfaction levels of our visitors, as guests usually have their first interactions in Durham with these folks. Those first impressions form visitor opinions about Durham as a destination so it is important that we do our part to provide training opportunities to this growing sector of our workforce.

As part of our expanding partnership programs, we are excited to offer customized workshops for the community members who work at Durham hotels, restaurants, visitor features and retail stores. This program is designed to help frontline staff be strong ambassadors for Durham as they interact with visitors.

If you are a manager of a lodging property and would like a customized workshop for your frontline staff, please contact Génesis Defilippi, Partnerships Manager, to schedule a briefing.

Helpful Links

• Want to stay in the know about events in Durham? Bookmark the calendar of events and sign up for our weekly e-calendar, which you can also share with your guests.
• Need to know about new developments around town?
• Does a guest want to know what to do for a day or two? Show your smarts and give them a suggested itinerary.
• Are they limited for time and just want the big stuff? Give them the must sees.
• Want to show off your knowledge? Then the Durham FAQs are a must.
• Digital maps & guides of Durham
• Visitor Info Center

Need more printed materials for your property?

Contact us:
Durham Visitor Info Center
212 West Main Street #101 Durham, NC 27701
Phone number: 800-446-8604 or 919-687-0288
Email: frontline@discoverdurham.com

Tuesday-Saturday: 10 a.m.-5 p.m.
Open 5 days a week except for major holidays